Join our swim family and help build confident swimmers, one splash at a time!

Davina’s Swim House is seeking a full time energetic, motivated, self-starting individual for our growing swim school.

Duties and Responsibilities

• Assist in the overseeing of the day to day operations of facility and programs, ensuring regulations are being followed while promoting a safe, clean, welcoming environment.
• Works with management to develop and update inhouse programs through the creation of content, support material, resources, trainings, roll out, updates, recognition and promotion.
• Continual training and mentoring of staff on inhouse programs.
• Plans, organizes, and implements leadership, special events and specialty trainings.
• Working with Aquatic Managers, responsible for the scheduling and coordination of leadership at all locations.
• Coordinate the promotion of aquatic leadership and specialty programs and maintain up to date knowledge of all programs.
• Monitor leadership programs and conductors to ensure consistency and high-quality programs are maintained and are in compliance with governing agency. Teach and mentor when necessary. 
• Ensure supplies and equipment for leadership and specialty programs are present and in good condition. Ensure all required literature is purchased in a timely and cost-effective manner.   Ensure all documentation is completed correctly, submit to the appropriate agency in a timely manner and filed.
• Recruitment, hires and orient aquatic leadership trainers as required.
• Works with Customer Service staff to assist with registrations, program inquires and customer inquires and concerns. Respond to inquires and complaints in a timely manner; interpret and support current policy and procedures
• Develop, implement and deliver with assistance from Facility teams Sessional training, DSH inhouse speciality trainings and any other required training
• Mentors and coaches’ staff to deliver a high-level instructional program to clients.
• Cultivates a positive work environment and team engagement.
• Continual training, mentoring and support Head Instructors and Swim Instructors on teaching strategies, student progress, and ongoing staff development through on deck instruction and guarding.
• Responsible for tracking of staff qualifications and reminders to staff of expiration dates and required trainings
• Assists with recruitment, hires and onboards aquatic team members as needed
• Maintains current certifications and stays up-to-date professionally in the field of aquatics, staff management and customer service

Qualifications and Experience

• Post secondary education. Recreation field preferred 3 – 5 years of Aquatic Supervision
• Current Red Cross and Lifesaving qualifications to instruct, guard and teach advanced aquatic courses
• Pool operator’s certificate an asset
• Must be willing to work evenings and weekends in alignment with the schedule to the facility and needs of the business
• Demonstrated experience with all aspects of delivery and administration of leadership programs.
• Self motivated with a demonstrated ability to function independently and in teamwork situations
• Excellent leadership, administration, interpersonal and communication skills with a proven focus on customer service, complemented by superb organization, team building and multi tasking skills
• Excellent written communication skills with attention to detail and accuracy
• Demonstrated proficiency in Microsoft Office, the internet, and any other related software
• Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search will be required

DSH is a leader in the aquatic industry through our experienced and personalized teaching styles that engages children and adults in the aquatic setting.    At DSH we specialize in making sure safety, comfort and personal touch is given to each and everyone whom comes to our facilities.   DSH – Is a home and a welcoming place for everyone.

All interested candidates are invited to submit their application to kate@davinasswimhouse.com by Monday February 24, 2020.  For more information on Davina’s Swim House, please visit our website at www.davinasswimhouse.com. 

Join our swim family and help build confident swimmers, one splash at a time!

Davina’s Swim House is seeking a full time energetic, motivated, self-starting individual for our growing swim school.

Duties and Responsibilities

• Oversee the day to day operations of facility and programs, ensuring regulations are being followed while promoting a safe, clean, welcoming environment.
• Recruits, hires and onboards aquatic team members as needed. Ensuring qualifications and ministry standards are met.
• Assist team with development and delivery of sessional training,
• Mentors and coaches’ staff to deliver a high-level instructional program to clients.
• Cultivates a positive work environment and team engagement.
• Continual mentoring, training and support Head Instructors and Swim Instructors on teaching strategies, student progress, and ongoing staff development through on deck instruction and guarding.
• Responsible for scheduling and delegating operation activities, ensuring productivity, quality of work, safety and efficiency
• Coordinate the promotion of aquatic programs and maintain up to date knowledge of all programs at DSH facilities
• Implement master facility schedules and day to day revision of schedules to optimize efficiency and meet client needs
• Responsible for creating and implantation of all programs.
• In unison with other facilities ensure consistency and high-quality programs are maintained at all DSH locations.
• Works with Customer Service staff to assist with registrations, program inquires and customer inquires and concerns.
• Respond to inquires and complaints in a timely manner; interpret and support current policy and procedures
• Responsible for tracking of staff qualifications, trainings and daily records
• Complete preliminary payroll, accounts receivable and accounts payable functions
• Purchase supplies and equipment for aquatic facilities in an efficient and cost-effective manner
• Maintains current certifications and stays up-to-date professionally in the field of aquatics, staff management and customer service
• Ensure the facility is maintained and kept clean, sanitized and in good working order at all times.

Qualifications and Experience

• Post secondary education. Recreation field preferred
• 3 – 5 years of Aquatic Supervision
• Current Red Cross and/or Lifesaving qualifications to instruct, guard and teach advanced aquatic courses
• Pool operator’s certificate or willing to obtain within a reasonable timeframe
• Must be willing to work evenings and weekends in alignment with the schedule to the facility and needs of the business
• Demonstrated experience with all aspects of Aquatic programming including instructional and leadership programming
• Demonstrated understanding of all aspects of aquatic facilities including maintenance, legislation, risk management and revenue generation
• Self motivated with a demonstrated ability to function independently and in teamwork situations
• Excellent leadership, administration, interpersonal and communication skills with a proven focus on customer service, complemented by superb organization, team building and multi tasking skills
• Excellent written communication skills with attention to detail and accuracy
• Demonstrated proficiency in Microsoft Office, the internet, and any other related software
• Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search will be required

DSH is a leader in the aquatic industry through our experienced and personalized teaching styles that engages children and adults in the aquatic setting.    At DSH we specialize in making sure safety, comfort and personal touch is given to each and everyone whom comes to our facilities.   DSH – Is a home and a welcoming place for everyone.

All interested candidates are invited to submit their application to kate@davinasswimhouse.com by Tuesday February 18, 2020.  For more information on Davina’s Swim House, please visit our website at www.davinasswimhouse.com.